Email Not Received?

If you do not receive verification, order confirmation, or shipping emails after registration or placing an order, please check the following information.

1. 📦 Mailbox Full
   Gmail, Outlook, Hotmail, or other email services may reject new emails if your inbox is full.
   Please clear some space or try using a different email address.
2. 🛡️ Strict Email Filters (e.g., German .de Domains)
   Some email providers have strict spam filters that may block legitimate emails.
   To avoid this, please add store@hkyongnuo.com to your whitelist or safe sender list.
   Alternatively, you can use another email address, such as Gmail.
3. 🗑️ Emails in Spam/Junk Folder
   Sometimes our emails are delivered successfully but are automatically filtered into your Spam or Junk folder.
   Please check these folders and mark our emails as “Not Spam”.
4. ✉️ Incorrect Email Address
   Double-check that the email you provided is correct. A small typo may prevent delivery.

💡 Additional Suggestions:
- If you still do not receive emails, you can contact us directly via Contact Us page or other support channels.
- For faster communication, consider using widely used email services like Gmail or Outlook.